Frequently Asked Questions

How do I know which Consultant to hire?

Take the time to set up an initial free consultation to see if your values align. Ask about past experiences and see if they compare to what you are needing at your practice.

How do I introduce a consultant to my team?

The best way to integrate a consultant into your practice is to ensure each team member is aware they will be coming and what the purpose of their visit will be. Let them know the consultant is here to support the team. You don’t want a team member to worry that they may be getting fired. A consultant first needs to build a connection or rapport with your team. Proper introductions and sharing the purpose of a consultant are crucial to the success of implementing any sort of change.

How much does a consultant cost?

A consultant will have a contract stating their fees and what services you have chosen to retain. Some consultants may have hourly fees or flat fees for workshops, courses, or programs you select.

How do I know if I could use a consultant?

Is your practice at the optimum level you would like to reach? If not, you may want to connect with a consultant to see if they can help implement the goals and strategies you need to reach the next level. Perhaps it is a certain aspect of your practice, maybe your clinical team are rockstars, but your administrative team is lagging. A consultant can help bring train your team and implement systems to help your them shine.

How can i support my office manager?

The best way to support your office manager is to provide them with the tools and resources they need for success. One resource available is to join our Dental Office Manager Study Club. We meet once per month virtually to discuss topics relevant to our industry.

Help, my team is toxic, gossips, or has drama. what do i do?

Part of your responsibility as a practice owner is to provide your team with a safe environment to work in. Any unsafe, harmful, or toxic workplaces have to be immediately addressed. If you feel like you cannot control it and require additional backup, you can hire a consultant to help restore the peace.

We have regular meetings, yet nothing ever seems to get done or stay implemented. How do I get my team to take responsibility?

A consultant can help implement systems into your office by showing the team how it improves the ease of the work overall. Setting the correct foundation of systems takes time, but once it is done, time is made up with better efficiencies. Once your team sees how much easier it is, they will likely comply. First, they need to understand why.

I have the goals, but how do i figure out how to get there?

Knowing what goals you have that you want to achieve is the first step. The challenge is knowing how to achieve them. A consultant can help you design mini-goals or daily tasks to do consistently. They can also help get your team on board and guide them in the journey to success.