Dentists’ Biggest Challenges: Building Teams That Thrive with Empathy and Accountability

Running a successful dental practice takes far more than strong clinical skills. When I ask dentists about their biggest challenges, the answers are rarely about crown margins or root canals—they’re about people. Hiring, retention, office culture, communication breakdowns, and staff burnout consistently emerge as key issues.

That’s because dentistry is delivered by teams, not individuals. And while technical excellence is essential, a thriving team culture is what keeps patients coming back, day after day.

Monica WatsonOctober 1, 2025

Back-to-Busy Season: How to Keep Your Dental Team and Patients Smiling

The air feels a little crisper, the coffee lines are longer, and school drop-offs are back in full swing — welcome to September in a dental office.

Monica WatsonSeptember 2, 2025

Your Admin Team Is Your First Impression—Make It Count

When patients think of your dental office, they often picture the dentist or hygienist. But their very first impression—and sometimes the most lasting one—is shaped by your administrative team. They are the ambassadors of your practice, setting the tone before a single instrument is picked up.

Monica WatsonJuly 3, 2025

How One Dental Team Built a Culture That Patients Can Feel

Some teams create such an impactful culture that you can’t help but stop and reflect on how they did it.

I had the pleasure of participating in a team retreat this past month with a practice I’ve worked with since they first opened their doors over ten years ago. Their motto has always been simple: to create a comfortable place for patients to visit.

Monica WatsonJune 4, 2025

From Fear to Confidence: How to Use 4 Powerful Steps to Master Public Speaking

Have you ever taken a moment to look back on your journey toward a goal?

Monica WatsonApril 1, 2025

The Key to Successful Onboarding in Dental Practices: A Blueprint for Success

Bringing new team members on board is critical to running a successful dental practice. The first days and weeks are pivotal in setting the stage for long-term success. Here, we outline key suggestions for an effective onboarding process and provide a real-life example to illustrate these principles in action.

Monica WatsonNovember 11, 2024

10 Ways to Revitalize Your Dental Practice and Fall in Love with Mondays Again

Do you ever notice a collective sigh in your dental office as Monday morning rolls around? It's a sign that something needs to change. As a dental consultant, I've seen firsthand how a disengaged team can affect the atmosphere of a practice.

Monica WatsonFebruary 21, 2024